Perguntas frequentes
All amounts indicated include VAT at the legal rate in force and represent the final price to be paid for the chosen item.
You can pay for your orders, in complete safety, using the following payment methods:
- Credit/Debit Card (Wix Payments): Paying with a credit/debit card at www.loja.sri.pt is 100% secure. We use SSL encrypted communication, and we work with a real-time connection to banking systems (Wix Payments).
- Apple Pay
- Paypal
Once your order has been confirmed, your payment details will be sent to you by email, with a reference to complete the order. Payment can be made at an ATM or via your bank's online service by choosing the Payment for services and/or purchases option. You must then enter the reference that was assigned to your purchase and that was also sent to you by email.
Your card may be declined for one of the following reasons:
- The card has expired. Check the expiration date of your card;
- The card limit has been reached. If your card has not exceeded the amount allowed to make your purchases, you should contact your bank;
- The data entered is not correct. Make sure that the data you have entered is correct (for example, the name on the card must match the name indicated in the billing details).
Yes. We do not receive or store your credit card details at any time. These are transmitted for each purchase via a connection protected by an encrypted protocol directly to the entity responsible for managing the electronic payment. If you would like to know more about how we process and protect your data, please consult our Privacy Policy.
